Important Policies
Acknowledgement: By booking and receiving massage services, clients acknowledge they have read, understood, and agreed to these policies:
Appointments and Scheduling: Appointments are available to be scheduled online, by phone, or in person. All clients must complete an intake form prior to their first session and update their health information as needed.
Arrival for appointment: Please arrive at your appointment 5-10 minutes before your scheduled appointment time. Late arrivals will receive the remaining time of their scheduled session. Full session fees apply regardless of arrival time. Please call (971) 808-2218 if you will be arriving late.
Cancellation Policy: Cancellations or reschedules must be made at least 24 hours in advance. Appointments canceled with less than 24 hours’ notice, or missed without notice, may be charged 100% of the session fee.
Illness Policy: Clients experiencing fever, contagious illness, vomiting, or flu-like symptoms should reschedule their appointment. Therapists reserve the right to refuse service if a client appears unwell.
Payment Policy is due at the time of service. Accepted forms of payment include cash, credit/debit card, and approved electronic payment methods. Prices are subject to change without notice.
Refunds: Massage services are non-refundable once rendered. Please notify your therapist during the session for adjustments to be made.
Health Disclosure: As a client, you must disclose all relevant health conditions, medications, injuries, or changes in health status.
Sexual Misconduct Policy: Any inappropriate behavior, comments, or requests of a sexual nature will result in immediate termination of the session AND full payment will still be required. The client will not be permitted to return.
RIght to Refuse or Terminate Service: LMT has the right to refuse or end a session at any time if they feel unsafe, uncomfortable, or if policies are violated. Full fee for service will be applied.
Minors: Clients under the age of 18 must have written consent from a parent or legal guardian. A parent or guardian may be required to remain on the premises or in the massage room during the session. Acknowledgement: By booking and receiving massage services, clients acknowledge they have read, understood, and agreed to these policies.
My Commitment to You
Informed Consent: Licensed Massage Therapists obtain informed consent from each client prior to providing massage therapy services. The LMT explains the nature of the massage, intended benefits, techniques to be used, and any relevant alternatives or limitations. Clients are given the opportunity to ask questions and request modifications. Consent is ongoing and may be withdrawn at any time. The LMT checks in with the client throughout the session to ensure comfort, understanding, and continued consent, and adjusts or discontinues treatment as requested.
Privacy and Confidentiality: All client information is kept confidential and protected in accordance with applicable privacy laws, including HIPAA, when applicable. Records are securely maintained and used solely for providing massage therapy services. Information is not shared without written authorization, except as required by law.Reasonable safeguards are used to protect both physical and electronic records to maintain privacy and confidentiality at all times.
Draping and Modesty: Proper draping will be used at all times. Only the area being worked on will be uncovered. Clients may request adjustments for comfort at any time.
Sanitation: All linens, equipment, and treatment rooms are cleaned and sanitized between sessions according to professional standards.
Scope of Practice: Massage therapy services provided are for relaxation, stress reduction, and therapeutic purposes only. No medical diagnosis or treatment is offered.
Working Together
Client and LMT agreement:
Please let me know at any time if you would like adjustments made to pressure, table temperature, face cradle, bolsters, music volume, or the focus or duration of work on a specific area. Your comfort is important, and modifications are always welcome.
You may remain clothed to any level you feel comfortable. Proper draping will be used at all times, and only the area being worked on will be uncovered. If you need to get off the table during the session, please inform me so I may step out of the room beforehand.
Either the client or the therapist may end the session or the client-therapist relationship at any time, for any reason.
Sexual conversation, behavior, or requests are strictly prohibited. Any such conduct will result in immediate termination of the session, full payment being required, permanent termination of the client-therapist relationship, and may be reported to the appropriate authorities.
Client questions and inquiries are typically responded to within three business days. While respectful communication is encouraged, excessive or inappropriate contact outside of scheduled appointments may be considered a boundary violation and may result in termination of services.
Thank you for your understanding and cooperation as I strive to provide individualized care while maintaining professional and healthy boundaries.